Cláucia Cambruzzi

Catering Supervisor

Primark (via Gather & Gather)

Dublin, Ireland

February 2022 - Present

• Reviewing details of invoices, making sure that they are correct, and then approving them to be paid.
• Maintaining and archiving physical administrative records, so that they are promptly available when needed.
• Performing inventory and stock management, and ordering new supplies as required.
• Monitoring the quality of the products and services, along with ensuring that the health and safety regulations are strictly observed.
• Keeping track of end of the day sales and performing month-end reporting.
• On-boarding and training new staff members.

Layoff from work (Due to the COVID-19 restrictions)

Dublin, Ireland

March 2020 - February 2022

• Studied HTML, CSS, SASS, and JavaScript on my own using online resources, and with the mentorship of a professional developer.
• Obtained certifications from Microsoft (MTA 98-382 & MTA 98-383) to assert these skills.
• Learned the fundaments of the HTTP protocol, including client-server model, request methods, and response status codes.
• Practiced for obtaining experience, and published code on GitHub.

Catering Supervisor

Primark (via Gather & Gather)

Dublin, Ireland

September 2019 - March 2020

• Supervised a team of 8+ people at the canteen, ensuring that the highest quality standards on the catering services were met with great customer service. Also ensured that the health and safety standards were met and upheld by the team.
• Performed administrative tasks such as creating and managing team rosters, training new hires, evaluating performance of the team members, providing feedback, and managing inventory.

Barista

Bank of Ireland (via Compass Group)

Dublin, Ireland

August 2018 - September 2019

• Received orders, prepared, and served hot drinks, aiming for a great customer satisfaction.
• Handled cash and card payments using the point of sale till system.
• Increased the sales by 10% after improving the disposition of the products, ensuring that they were properly displayed and accessible to the customers.

Independent consultant & cultural mediator

Lombardy, Italy

March 2017 - June 2018

• Researched, collected, and reviewed historic documents required for the Italian citizenship recognition (jus sanguinis, by bloodline).
• Successfully assisted more than 70 clients to have their Italian citizenship recognized.
• Intermediated all communication between clients and Italian authorities.

Concierge

Excel Building Management

Sydney, Australia

September 2015 - July 2016

• Reported safety concerns, security breaches, and any unusual circumstances both verbally and in writing.
• Answered questions, assisting residents, guests and employees.

Medical laboratory scientist

Pompéia Hospital

Caxias do Sul, Brazil

August 2013 - April 2015

• Conducted laboratory tests in the areas of serology, immunology, haematology, coagulation, urinalysis, and biochemical.
• Recorded, reported, and monitored all data for quality control.
• Calibrated and troubleshot laboratory devices to ensure accurate test results.
• Documented all maintenance and technical problems according to the protocol defined by the laboratory.